Affiliate Pricing                 Account Login                Support Ticket

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BIG HEAD IS HOME TO MANY AFFILIATES WHO CONFIDENTLY RESELL OUR HOSTING, SECURITY AND DOMAIN SERVICES.  AS AN AFFILIATE:

  • You are offered all of our hosting, security and domain services and products for resale to your customers.
  • You have special Affiliate pricing with reduced rates for all services and products from Big Head Web Host. (Note: Power Up! Website Hosting is not included in Affiliate pricing at this time.)
  • You have special Affiliate pricing with reduced rates for all security services and products from our security division – Smart Alertz Web Security Services.
  • You sell our services to your Customers using the same RETAIL costs as Big Head Web Host.
  • You and your clients have online access to submit a support ticket when technical assistance is needed:  BigHeadSupport.com
  • You have private Affiliate customer registration for easy access when adding new customers to your account.
  • You have FREE migration services when transferring a customer to Big Head from another hosting provider.

ABOUT YOUR AFFILIATE ACCOUNT

  • You will have a secure Dashboard with Big Head and will login with your unique credentials.
  • All of your Customers Hosting and/or Security products and services will be listed within your Corporate Account. There, you will find info about your Affiliate Account and your Customers: Account info, Services purchased, Invoices scheduled, paid, due, or past due.
  • Your encrypted credit card (on file) is charged for all services and products ordered by you for your Customers.

INVOICING

  • Each new service is paid at the time of the initial order and setup – based on desired billing.
  • For re-occurring charges, you will receive Big Head’s invoices for your Hosting & Security Customers 30 days prior to the due date.
  • Domain renewal notices and invoices are sent to you 60 days prior to domain expiration. That allows time for you to invoice your Customer the retail cost for the service provided based on Big Head’s retail pricing.
  • Your card will be automatically charged usually 7-10 days prior to the invoice due date. You may update your account information anytime on your Dashboard or by using this quick submit.

CUSTOMER SUPPORT:  BigHeadSupport.com

Customer Service is of utmost importance to Big Head Web Host. You may refer your Affiliate Customers to Big Head’s Support Ticket System for Customer service issues.

  • Support Tickets are submitted from your Customer directly on the Big Head Web Host website or at BigHeadSupport.com
  • If the ticket is about a billing issue, we will forward it to you for handling.

SPECIALTY & CUSTOM HOSTING AND SECURITY PACKAGES

Big Head will custom design hosting packages and security services for more specialized customer needs like Dedicated Servers, High-Volume Servers or multi-­site websites hosting. You will be provided an Estimate for approval based on the required custom specs.

 

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