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HACKING RECOVERY SERVICE ORDER: $250 for Big Head Hosting Customers
It’s never easy to hear that your website has been hacked. But when it is — you can take comfort that the techs at Big Head Web Host, a Creative Services division, can provide you with fast recovery to get your site clean, whitelisted and launched again.
Our Hacking Recovery Service thoroughly analyzes your site to find where the malware has been planted. Using sophisticated technology and the experienced eyes of our security analysts, we review every file and table that serves your website.
To clean your website, we connect via FTP or SSH and perform a deep analysis of the application server, database, and software environment. Our research lab is constantly evaluating the techniques used by hackers, allowing us to develop new tools to combat them.
During the cleanup, we create quarantined backups of all modified or removed files. Once the website is clean, we submit a review with third-party blacklists, and the appropriate blacklist engines to crawl your website. While Big Head cannot control the pace at which these entities operate, usually your site is whitelisted within 24 – 48 hours after submission. Cost of Service: $250 for Big Head Web Hosting Customers / $325 for Others
BEST VALUE – $395 Annually
Shield and Protect your site daily. Once your site is clean from this initial hacking, we will install a Smart ALERTZ security monitor to scan the site every six hours for the next 12 months to lookout for signs of new malware infestation. When more injections are found, we will clean up the site again and submit review with third-party blacklists — at NO additional cost.
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